While it is hard to pinpoint just a few key concepts from this highly informative reading here are a few that I found personally interesting and noteworthy:
- We are all human beings, we all have a right to communicate openly and freely, not restiricted to manuals, guidelines, or management.
- You must experience the Internet as a communication outlet for yourself to learn, mistakes are accepted and valuable.
- Boils down to a “two-way street” or in other words the two-way symmetrical model.
- The markets are conversations: “word gets around”, “speech once freed is a powerful drug”.